Human related performance issues refer to all those things that people do (or don’t) that adversely impact organizational results (goods, products, service, etc.). These can either be internal or external to the individual itself. Human error, inefficiencies in processes, non value added activities, bureaucracy and resources constraints are just a few of the things that could be affecting productivity in your organization, manifested by human performance failures.
Too many organizations spend significant energy and time trying to “fix” the people. Too many grab hold of the latest management fad without considering the fact that each organization has its own culture and not all solutions are “one size fits all”.
Your situation is unique, and most likely is a very simple problem, manifested in a very complex system. We will help you figure out what is the “best solution” for you.